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Are
you
looking
for
an
AVA
Form?
Most
AVA
Forms
that
are
used
by
Clubs
are
found
at
the
Publications
link
under
the
AVA
Club
Forms
link.
IRS
E-POST
CARD
HELP
see
AVA
Checkpoint
link
below
-
specifically
the
September
2008
Checkpoint
issue
link.
2011
AVA
Convention
to
be
held
in
Des
Moines,
Iowa
on
June
21
-
June
24.
Starting
Point
Changes
-
Did a significant change happen to your Year Round Event?
The
change
must
first
be
made
through
the
Club
Maintenance
and
ESR
Entry
Site. For
example- Start / Finish point change, Hours of operation change, Point of Contact change. The club's Point of Contact
should send an email with the year round or seasonal event number to the Assistant Webmaster
linda@ava.org
and provide the following information:
City, State, Year Round or Seasonal
Event
Number for identification, and what has changed. A link to the event will be made from this
Starting Point Changes page to the event listed on the AVA website.
CheckPoint - News for
American Volkssport Association Clubs
Bylaws
Update
Special
Program
Policy
Update
Promote
your
AVA Club Events in
The American Wanderer (TAW) Send
articles
by
email
to
Laurel
Parrott
at
taw@bhi.com
or
mail
to
The
American
Wanderer,
3526
Humboldt
Ave.
N.,
Minneapolis,
MN
55412.
AVA
Banner
Order
Form
IVV World
Report
IVV
2008
Congress
of
Delegates
IVV
Statutes
National
Executive
Council
Meeting
Agenda
Index
The next meeting of your Executive Council
will
be
held
in
Albuquerque,
New
Mexico,
March
12
-
14,
2010
and
Albany,
New
York,
October
1
-
3,
2010.
Details
will
follow.
All
interested
volkssporters
are
encouraged
to
attend.
NEC Meeting Minutes
DRAFT
-
November
13,
2009
-
Orlando,
FL
NEC Meeting Minutes
DRAFT
-
June
24,
2009
-
Richardson,
TX
NEC Meeting Minutes
DRAFT
-
February
27,
2009
-
Tucson,
AZ
NEC Meeting Minutes
FINAL
-
November
8,
2008
-
Oklahoma
City,
OK
NEC Meeting Minutes
FINAL
-
June
21,
2008
-
Des
Moines,
IA
NEC Meeting Minutes
FINAL
- March 1, 2008 - Washington, DC
NEC Meeting Minutes
FINAL - December 1, 2007 - Mason, OH
How to Host Your Club's Website on the
AVA Server.
Contact AVA HQ ....
avahq@ava.org
HQ will forward your
request to the IT Committee. Your account will be set up on the AVA server. The
club president will be given the user id and password. Each club is responsible for
loading and maintaining their own website. FTP the files to the server and you
are in business.
Go
to
address
ftp://ava.org/clubs
and
type
in
your
user
name
(login)
and
password.
Each club that has space on the AVA
server is billed $60.00 per year on May 1. This amount is prorated for the
first year depending on the month the club comes on board the AVA
server.
ENHANCING CUSTOMER SERVICE
The staff of AVA has been conducting meetings to
come up with ways to enhance customer service. With such a small staff, all
felt it was important for anyone in the office to be able to answer questions
for other areas. Staff also felt that there should be some sort of method of
feedback so those that are going beyond the norm to provide excellent customer
service could be recognized.
With this in mind;
cross training
is
on
going
for all staff. This will be a
continuing process as people leave and new people come on board.
Comments to staff for
excellent service are now being tracked.
AVA management is
asking that you help us provide incentives for excellent service by writing or
emailing your customer service comments concerning any staff member to the
Financial Director and Staff Supervisor, Candace Purcell . Her email address is
candy@ava.org or you may write to her
attention at our normal mailing address. While we want good comments, part of
providing customer service is also addressing the problems, so if your comments
are concerning problems you have had please feel free to contact Candace
concerning those also.
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